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dido:public:ra:xapend:xapend.b_stds:tech:iso:customer_complaints [2020/11/20 02:08] nick |
dido:public:ra:xapend:xapend.b_stds:tech:iso:customer_complaints [2021/09/28 05:38] (current) 14.97.4.114 ↷ Links adapted because of a move operation |
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| ===== ISO 10002:2018 Quality management — Customer satisfaction — Guidelines for complaints handling in organizations ===== | ===== ISO 10002:2018 Quality management — Customer satisfaction — Guidelines for complaints handling in organizations ===== | ||
| - | [[dido:public:ra:xapend:xapend.b_stds:tech:iso| return to the ISO Standards ]] | + | [[dido:public:ra:xapend:xapend.b_stds:tech:iso:start| return to the ISO Standards ]] |
| <table> | <table> | ||
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| //The satisfaction of persons or organizations that could or do receive a product or a service from a public or a private organization is the focus of this document.// | //The satisfaction of persons or organizations that could or do receive a product or a service from a public or a private organization is the focus of this document.// | ||
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| + | /**=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- | ||
| + | /* To add a discussion page to this page, comment out the line that says | ||
| + | ~~DISCUSSION:off~~ | ||
| + | */ | ||
| + | ~~DISCUSSION:on|Outstanding Issues~~ | ||
| + | ~~DISCUSSION:off~~ | ||