===== Five Nines ===== [[dido:public:ra:xapend:xapend.a_glossary:start| Return to Glossary ]] **Five Nines** is the term used for describing the [[dido:public:ra:xapend:xapend.a_glossary:a:availability|availability]] of a computer or a service at 99.999 percent of the time it is required. In other words, the system or service is only unavailable for 5.39 minutes throughout the year for planned or unplanned [[dido:public:ra:xapend:xapend.a_glossary:d:downtime|downtime]]. Five nines is recommended and required for [[dido:public:ra:xapend:xapend.a_glossary:m:missioncritical|mission-critical]] requirements and for certain areas such as e-commerce. However, five nines availability has always been a challenge for a service or network and is often impossible to guarantee.