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ocs:private:01.wp:bb:1.2_topics:5.how_bm_apply [2021/09/19 14:41] nick created |
ocs:private:01.wp:bb:1.2_topics:5.how_bm_apply [2021/09/19 18:29] (current) nick ↷ Links adapted because of a move operation |
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| - | ====== How do business models apply to knowledge service development? ====== | + | ====== Topic 5: How do business models apply to knowledge service development? ====== |
| - | [[ocs:private:wp:1.2_topics:start | Return to Topics]] | + | [[ocs:private:01.wp:bb:1.2_topics:start| Return to Topics]] |
| Knowledge services focus on using knowledge assets---data, information | Knowledge services focus on using knowledge assets---data, information | ||
| Line 6: | Line 6: | ||
| assets, the Business Model Ontology describes the interworking of eight | assets, the Business Model Ontology describes the interworking of eight | ||
| other strategic elements that make up the business model ecosystem (See | other strategic elements that make up the business model ecosystem (See | ||
| - | Figure 3). Each element is critical within the process for knowledge service | + | Figure {{ref>Elements}}). Each element is critical within the process for knowledge service |
| development. The complete list includes: partners, assets, activities, cost | development. The complete list includes: partners, assets, activities, cost | ||
| centers, customer (or constituent) segments, distribution channels, value | centers, customer (or constituent) segments, distribution channels, value | ||
| Line 12: | Line 12: | ||
| to reengineer government services into more efficient and effective | to reengineer government services into more efficient and effective | ||
| knowledge services. | knowledge services. | ||
| + | |||
| + | <figure Elements> | ||
| + | {{ :ocs:private:wp:1.2_topics:screen_shot_2021-09-19_at_2.21.05_pm.png?200 |}} | ||
| + | <caption>Elements of the Business Model Ecosystem</caption> | ||
| + | </figure> | ||
| ===== Partners ===== | ===== Partners ===== | ||
| + | [[ocs:private:01.wp:bb:1.2_topics:5.how_bm_apply| Return to Top]] | ||
| + | |||
| Partners are defined within each individual service ecosystem. The | Partners are defined within each individual service ecosystem. The | ||
| ecosystem includes any stakeholder whose knowledge contributes to the | ecosystem includes any stakeholder whose knowledge contributes to the | ||
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| ===== Assets ===== | ===== Assets ===== | ||
| + | [[ocs:private:01.wp:bb:1.2_topics:5.how_bm_apply| Return to Top]] | ||
| + | |||
| As previously stated, knowledge assets include data, information, and | As previously stated, knowledge assets include data, information, and | ||
| knowledge, but within the business model, they can also include refined | knowledge, but within the business model, they can also include refined | ||
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| ===== Activities and Cost Centers ===== | ===== Activities and Cost Centers ===== | ||
| + | [[ocs:private:01.wp:bb:1.2_topics:5.how_bm_apply| Return to Top]] | ||
| + | |||
| Activities include any action performed on assets, and are often carried out | Activities include any action performed on assets, and are often carried out | ||
| by partners as part of the participatory design process. Activities create | by partners as part of the participatory design process. Activities create | ||
| Line 48: | Line 59: | ||
| ===== Customer Segments, Distribution Channels, Value Propositions, Relationships and Revenue Centers ===== | ===== Customer Segments, Distribution Channels, Value Propositions, Relationships and Revenue Centers ===== | ||
| + | [[ocs:private:01.wp:bb:1.2_topics:5.how_bm_apply| Return to Top]] | ||
| + | |||
| Customer or constituent segments are the groups who will benefit from an | Customer or constituent segments are the groups who will benefit from an | ||
| end-user service. Think of government services that you currently | end-user service. Think of government services that you currently | ||
ocs/private/01.wp/bb/1.2_topics/5.how_bm_apply.1632076912.txt.gz · Last modified: 2021/09/19 14:41 by nick
