https://www.omgwiki.org/ocs-dsig/ 2026-06-09T16:20:52-0400 https://www.omgwiki.org/ocs-dsig/ https://www.omgwiki.org/ocs-dsig/lib/tpl/dokuwiki/images/favicon.ico text/html 2021-09-21T12:34:45-0400 Anonymous (anonymous@undisclosed.example.com) https://www.omgwiki.org/ocs-dsig/doku.php?id=ocs:private:01.wp:bb:1.1_intro:start&rev=1632242085&do=diff 1.0 Introduction return to Top of White Paper “Today’s successful organizations understand the power from developing knowledge services to achieve organizational goals.” We have all heard the term “knowledge is power.” Today, knowledge is business—“big business.” Organizations have learned it is not only what they produce that makes them successful. It is also the knowledge of how they improve products and services, and the use of that knowledge to further benefit from continuous improvemen…