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dido:public:ra:1.4_req:2_nonfunc:30_usability:satisfaction [2021/06/11 14:52]
char
dido:public:ra:1.4_req:2_nonfunc:30_usability:satisfaction [2022/02/24 13:52] (current)
nick
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-====== 4.3.6.3 Satisfaction Metrics ======+====== 4.3.6.3 ​Attitude / Satisfaction Metrics ======
 [[dido:​public:​ra:​1.4_req:​2_nonfunc:​30_usability| Return to Top]] [[dido:​public:​ra:​1.4_req:​2_nonfunc:​30_usability| Return to Top]]
  
 ===== About ===== ===== About =====
-Usability Metrics are generally done through standardized questions designed to capture a the user's sentiments about the application,​ product or system. The survey'​s pose questions to the users and provide a scale of acceptability the user chooses in assessing a particular attribute. The most common scale is based on the  Likert Scales originally proposed in 1032 ((+[[dido:​public:​ra:​xapend:​xapend.a_glossary:​u:​usability|Usability]] Metrics are generally done through standardized questions designed to capture a the user's sentiments about the [[dido:​public:​ra:​xapend:​xapend.a_glossary:​a:​application|application]], product or system. The survey'​s pose questions to the users and provide a scale of acceptability the user chooses in assessing a particular attribute. The most common scale is based on the  Likert Scales originally proposed in 1032 ((
 Saul McLeod, __Likert Scale Definition, Examples and Analysis __, Simply Psychology, 2019, Accessed 20 November 2020, Saul McLeod, __Likert Scale Definition, Examples and Analysis __, Simply Psychology, 2019, Accessed 20 November 2020,
 [[https://​www.simplypsychology.org/​likert-scale.html]] [[https://​www.simplypsychology.org/​likert-scale.html]]
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 ^   ​Quality ​     ^  Very Poor          ^  Poor              ^  Fair                  ^  Good       ​^ ​ Excellent ​  ^ ^   ​Quality ​     ^  Very Poor          ^  Poor              ^  Fair                  ^  Good       ​^ ​ Excellent ​  ^
 ^   ​Likelihood ​  ​^ ​ Almost Never True  ^  Usually Not True  ^  Occasionally True  ^  Usually True  ^  Almost Always True  ^ ^   ​Likelihood ​  ​^ ​ Almost Never True  ^  Usually Not True  ^  Occasionally True  ^  Usually True  ^  Almost Always True  ^
-^       //​Score//​| ​         1          |          ​| ​     3      |    4    |      5           |+^       //​Score//​| ​         1          |          ​| ​     3      |    4    |      5           |
 <​caption>​The Lickert Scale</​caption>​ <​caption>​The Lickert Scale</​caption>​
 </​figure>​ </​figure>​
dido/public/ra/1.4_req/2_nonfunc/30_usability/satisfaction.1623437521.txt.gz ยท Last modified: 2021/06/11 14:52 by char